What are the responsibilities and job description for the Spa Assistant Manager position at Hand & Stone?
Now Hiring: Assistant Spa Manager
- Compensation: $0 per hour - $0 per hour
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Location: 1365 Coolidge Hwy
Hand & Stone Massage and Facial Spa is a leading national franchise specializing in massage, facials, and hair removal services. With over 500 locations across the U.S. and Canada, we are a recognized leader in the membership-based spa industry. Our team is professional, customer-focused, and inclusive, committed to providing top-tier spa experiences.
Why Join Us?
Our work environment includes:
- Growth opportunities
- Flexible working hours
- A safe and supportive workplace
- On-the-job training
We are looking for an energetic and customer-focused Spa Assistant Manager to join our team in Troy. If you love interacting with people, thrive in a fast-paced environment, and have a passion for exceptional customer service, we want to meet you.
About the Role
As a Spa Assistant Manager, you play a crucial role in ensuring that every client has an outstanding spa experience. We provide all the training you need—just bring your enthusiasm and people skills.
We are looking for someone who has experience in customer service and sales
Responsibilities
- Meet membership sales goals (training provided)
- Learn and understand our menu of services
- Provide exceptional customer service, building lasting client relationships
- Clearly communicate sales, promotions, and service options to clients
- Maintain spa cleanliness standards
- Bring a positive and energetic attitude to work every day
- Answer phones, schedule appointments, and manage client records
- Assist Spa Manager with building the Sales Associate team, set up monthly goals
- Train new Sales Associates
What’s in It for You?
- Competitive pay – hourly wage plus commissions
- Contests – opportunities to test your sales skills and earn rewards
- Career advancement – potential for rapid growth, including management roles
- Ongoing training – continuous learning and professional development
- Positive and professional work environment – an engaging and supportive team culture
- Employee discounts – savings on spa services, products, and gift cards
Qualifications
- High school diploma or equivalent required
- Must be 18 years or older
- Exceptionally organized with strong attention to detail
- A team player who can also work independently
- Prior customer service or sales experience is a plus
Important Notice
By applying, you acknowledge that this Hand & Stone location is independently owned and operated. Employment decisions—including hiring, benefits, and work conditions—are solely managed by the local franchisee.
Job Details
- Job Type: Full-time
- Expected Hours: 30 – 40 per week
Benefits
- 401(k)
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work Location: In-person
Important Note: By applying, I acknowledge that I am seeking employment with an independently owned and operated Hand and Stone franchisee, which is a separate company from Hand and Stone Franchise Corp. and its affiliates. Each franchisee is solely responsible for hiring decisions, employee benefits, compensation, and the terms of employment. Questions regarding my application or the hiring process should be directed to the local Hand and Stone franchisee.
Apply today!