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Front Desk Receptionist

Hand & Stone - Robinson
Robinson, PA Part Time
POSTED ON 6/29/2024 CLOSED ON 7/28/2024

What are the responsibilities and job description for the Front Desk Receptionist position at Hand & Stone - Robinson?

Company Benefits:
  • Hourly Wage - plus commission & bonuses
  • Flexible Schedule - we have mornings, evenings & weekend shifts available
  • Employee Discounts - who doesn't love a good discount on great products, services, and gift cards?
  • Monthly Contests with potential to bonus
  • Positive Team Environment - Group events, free snacks & coffee
  • Professional and Safe Work Environment - making sure you are safe AND satisfied with your work environment is our #1 priority!

Hand and Stone is seeking a candidate for a Front Desk Receptonisit/Spa Associate. If you are an energetic person who likes talking with people and are interested in wellness then you will enjoy joining our Team! Spa Associates are a critical link in ensuring that our customers' experience in our spa is nothing other than FIRST CLASS! 

The primary Qualifications and Requirements of this role include, but are not limited to:
  • Provide excellent customer service to members/guests
  • Welcome and greet members/guests upon arrival
  • Answer phones, book appointments, educate clients on lifestyle program to become members of our spa, gift cards sales and upgrades with massage and facial appointments.
  • Follow proper filing procedures/file maintenance
  • Promote health/wellness benefits of massage therapy and facials
  • Maintain a professional and clean work environment & appearance
  • Positive, energetic attitude
  • Team player
  • Perform various other duties as assigned
  • Strong Computer skills 
  • Provide excellent customer service to members/guests
  • Sales Experience preferred
Job Requirements:
  • Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.
  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.


I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process should be directed to the locally owned and operated Hand and Stone franchisee.
Location: Robinson/North Fayette

Salary : $24,400 - $31,000

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