What are the responsibilities and job description for the Sales & Concierge Specialist Locally Owned Not Corporate position at Hand & Stone Massage and Facial Spa?
Benefits
Hand & Stone Anthem is independently owned and operated by the same local franchise owners for 18 years. We are not a corporate-owned facility, nor are we affiliated with any other Hand & Stone locations in the Valley. We take pride in our "Old School" approach to hospitality: high-touch service, meticulous follow-up, and a culture of excellence.
We are led by a Spa Director with 20 years of advanced aesthetics expertise. We don't just "run a spa"—we curate a high-end wellness environment. If you are a sales professional who values local ownership and a Butler/Concierge-level of service, we want you on our Team.
The Role: High-Performance Sales & Service This is a sales-heavy position. You aren't just checking people in; you are a Wellness Consultant responsible for meeting membership quotas and service goals.
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
Hand & Stone Anthem is independently owned and operated by the same local franchise owners for 18 years. We are not a corporate-owned facility, nor are we affiliated with any other Hand & Stone locations in the Valley. We take pride in our "Old School" approach to hospitality: high-touch service, meticulous follow-up, and a culture of excellence.
We are led by a Spa Director with 20 years of advanced aesthetics expertise. We don't just "run a spa"—we curate a high-end wellness environment. If you are a sales professional who values local ownership and a Butler/Concierge-level of service, we want you on our Team.
The Role: High-Performance Sales & Service This is a sales-heavy position. You aren't just checking people in; you are a Wellness Consultant responsible for meeting membership quotas and service goals.
- Starting Pay: $17/hr Uncapped Commissions and Performance Bonuses.
- The Culture: We are a Team, not a "family." We value professional boundaries, mutual respect, and hitting targets.
- The Standards: We utilize Zenoti and expect "old school" customer service—that means personalized follow-ups, detailed client notes, and 5-star hospitality.
- Drive Membership: Confidently meet daily and weekly sales goals.
- Concierge Hospitality: Provide one-on-one, undivided attention to every guest. No "sitting behind a desk"—you are actively engaging.
- Expert Consulting: Learn the science behind our Dermalogica and Image Skincare lines to effectively recommend home care and upgrades.
- Operational Excellence: Maintain a pristine facility and handle high-volume scheduling with precision.
- Legacy Leadership: Work for original owners who were 4th in the country for the brands franchising.
- Stable & Local: We are the only Hand & Stone in Anthem. We focus on our garden and our community.
- Professional Growth: Use your background to help us bridge the gap between service providers and the public. We value your experience and insight.
- Perks: KinderCare discounts (10% weekly), LifeMart benefits (via ADP), and deep discounts on professional-grade services/products.
- Proven track record in sales and meeting quotas.
- The ability to provide a "concierge" experience.
- Excellent follow-up skills and attention to detail.
- A "results-oriented" mindset.
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Salary : $17