Spa Manager

ARE YOU AN EXCEPTIONAL BUSINESS-SALES MANAGER WITH A PASSION FOR THE SPA INDUSTRY? Ready to take your Spa Management experience to new levels?

WELL LOOK NO FURTHER!

We are an established, well-respected and rapidly growing, full-service Spa.

The Spa Manager Position responsibilities include:

• Leading a staff of service professionals
• Demonstrated ability to balance coaching/mentoring with discipline
• Delivering outstanding customer experiences in spa services and retail operations
• Achieving financial results
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Strong organizational/planning and computer skills
• Knowledge and understanding of all spa services and product line
• Ability to promote the health and wellness benefits of both massage therapy and facials

What’s in it for you?

• Salary plus bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

At Hand and Stone, opportunity knocks.

Our franchise system has more than 500 locations across the US and Canada!

We are currently seeking an energetic and reliable Spa Manager to help us run our operation in Cinco Ranch!
Do people often describe you as a dynamic leader or fantastic motivator?
Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?

As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation. The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets and delivering an exceptional level of customer service.

If you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!

Please come join us if you:

• Have a great personality and excellent interpersonal skills!
• Are a self-proclaimed “genius” in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue
• Are a dynamic leader who can manage a diverse staff
• Have great communication skills and connect well with staff and stakeholders
• Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers’ expectations)
• Are an empathic individual who can put yourself in someone else’s shoes
• Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry

Responsibilities:

• Overcome objections during the sales process and increase membership base
• Create marketing strategies aimed at maximizing revenue and profits
• Perform data analysis that drives business decisions and success
• Use sound judgment, work independently, with minimal supervision.
• Plan and direct to meet the daily needs of the operation.
• Track staff schedules efficiently to optimize capacity, revenue, and profits.
• Maintain the utmost cleanliness and soothing ambience of the premises
• Manage inventory effectively
• Ensure high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
• Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
• Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures.
• Motivates and empowers the team to achieve high standards.

What’s in it for you?

• A great opportunity to implement creative strategies to help our new spa become as successful as possible!
• Growth opportunities
• Competitive compensation
• Commission opportunities and generous bonuses
• Employee discounts

This is a wonderful opportunity to grow your experience and truly show what you can do in a great environment. If you are reliable and dedicated, this is such rewarding work with the professionals already in place at this spa.

You are invited to come see if you have what it takes to lead this team to greater heights!

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.