What are the responsibilities and job description for the Front Desk Membership Sales position at Hand & Stone - 4454 Weston Rd - Weston, FL?
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
Typical weekly earnings: $710 – $900 with commissions and bonuses
- $14 – $16 per hour base pay
- Weekly earning potential: $710 – $900 including commissions
- Commission on membership sales
- Monthly performance bonuses
- Team contests and incentives
- Employee discounts on spa services and retail
- Complimentary massage or facial monthly
- Flexible scheduling
- Growth opportunities into leadership roles
- Evenings
- Weekends
- Holidays when needed
- Present and sell spa memberships during checkout
- Explain membership benefits and value confidently
- Help guests understand the benefits of regular massage and facial services
- Follow up with potential members
- Call, text, and follow up with guests to book appointments
- Confirm upcoming appointments
- Reschedule cancellations quickly
- Encourage prebooking for future visits
- Greet guests and create a welcoming spa environment
- Answer phone calls and assist with reservations
- Recommend spa services and enhancements
- Support massage therapists and estheticians during busy shifts
- Maintain an organized and professional front desk
- Membership conversion
- Appointments booked
- Prebooking percentage
- Average ticket and upgrades
- Guest experience
- 1 year experience in sales or customer service
- Comfortable recommending services and asking for the sale
- Strong communication and people skills
- Reliable attendance and punctuality
- Comfortable using booking or POS systems
- Lead Spa Associate
- Assistant Spa Manager
- Spa Management roles
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Salary : $14 - $16