Medical Receptionist

Hand and Shoulder Center (Aliquippa and Wexford Offices)

Position: Part-Time Medical Receptionist (Check Out)

Schedule: Monday - Thursday (24-30 hours)

Overview

This Part-Time Medical Receptionist position will be checking patients out and be the last contact for patients at the Hand and Shoulder Center, making sure each visit ends with the right appointments, orders, referrals, paperwork, and instructions in hand. The role works 24–30 hours per week and reports to the Front Office Manager, with additional support to the Practice Manager.

Responsibilities

• Schedules appointments and provides the patient with an appointment card and any specific instructions.
• Enters orders for diagnostic testing, prints the script, and gives instructions to the patient.
• Provides the patient with a return-to-work or return-to-school excuse when needed.
• Provides patients with outside therapy referrals.
• Scans documents into the EMR.
• Verifies that diagnosis codes have been added to the patient's chart and copies the codes onto the superbill.
• Attaches any active workers' compensation, auto, or referral information to the patient's next scheduled visit.
• Prints patient requests for copies of medical records and has the patient sign when required.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Provides coverage in all Hand & Shoulder Center front office positions as requested.
• Supports the Office Manager and Administrative Director by assisting with operating functions as requested.
• Performs other duties as assigned.

Qualifications

• High school diploma or equivalent.
• One or more years of front desk or medical office experience preferred; orthopedic experience is a plus.
• Working knowledge of an EMR/practice management system, scheduling, and basic ICD-10 and CPT coding concepts.
• Familiarity with workers' compensation, auto, and referral-based insurance requirements preferred.
• Strong attention to detail, with accurate data entry and document handling.
• Clear, courteous communication with patients, providers, and staff.
• Understanding of HIPAA and patient confidentiality requirements.
• Ability to work independently, prioritize in a busy setting, and cover other front office roles.

Schedule and Working Conditions

• Part-time, 24–30 hours per week; Monday (Wexford Office), Tuesday - Thursday (Aliquippa Office)
• Front desk setting with extended sitting and frequent patient and phone contact.
• Regular use of a computer, scanner, and printer.
• Handles confidential patient and financial information at all times.

Expected hours: 24.0 – 32.0 per week

Benefits:

• Paid time off

Application Question(s):

• Are you willing to work in our Wexford office once per week?
• Are you ok with the part-time schedule outlined in the ad?
• What is your hourly pay requirement?

Work Location: In person