What are the responsibilities and job description for the Server position at Hana Japanese Steakhouse?
Join our dynamic team as a Dining Server and become the friendly face that enhances every guest’s dining experience! In this energetic role, you will deliver exceptional customer service, ensure food safety and sanitation standards are met, and create a welcoming atmosphere for all patrons. Your enthusiasm and attention to detail will help foster memorable moments for our guests while supporting the smooth operation of our restaurant. This paid position offers an exciting opportunity to develop your hospitality skills in a vibrant, fast-paced environment.
- Take accurate food and beverage orders using POS systems such as ensuring quick and correct processing.
- Serve food and drinks efficiently while maintaining presentation standards, upselling menu items to enhance guest satisfaction.
- Manage guest relations by addressing questions, resolving concerns promptly, and ensuring a high level of customer satisfaction.
- Handle food safety and sanitation protocols diligently, including proper food handling, bussing tables, and maintaining cleanliness throughout service.
- Collaborate with kitchen staff to coordinate food preparation and delivery, supporting seamless service during busy hours.
- Process payments accurately through cashiering systems like OpenTable or POS terminals, including cash handling and basic math calculations.
- Proven experience in food service or restaurant environments.
- Strong knowledge of POS systems.
- Excellent customer service skills with a focus on guest relations and hospitality.
- Ability to manage time effectively in a fast-paced setting while multitasking between serving, bussing, and assisting guests.
- Familiarity with food industry standards related to food safety, sanitation, and proper food handling techniques.
- Experience with food preparation or kitchen operations is a plus for understanding meal timing and presentation.
- Competency in upselling menu items using sales techniques to maximize revenue opportunities. Embark on a rewarding career where your energy makes every guest feel valued! We are committed to fostering an inclusive environment where your enthusiasm for hospitality shines through every interaction. Join us today to be part of a team that celebrates great service and memorable dining experiences!
Job Types: Full-time, Part-time
Pay: $100.00 - $300.00 per day
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $100 - $300