System Administrator- Corporate Office (Gaffney, SC)

Job Type

Full-Time Salary

Shift

Day

Location

Gaffney, SC (Corporate)

Immediate Supervisor

IT Director

Benefits

• 401k

• Health Insurance

• HSA Contributions

• Dental & Vision

• Critical Illness Insurance

• Voluntary Short-Term Disability

• Paid Time Off (per guidelines)

• Vacation Pay (based on eligibility guidelines)

• Holiday Pay (per guidelines)

• Christmas Bonus

• Annual Performance Reviews

• Sales Performance Bonuses *

• Bereavement Pay

• EAP Program

• Referral Program

• Jury Duty

Perks

• Competitive wages

• Flexible schedules

• Closed on Sundays

• Unique team culture

• 'Promote from within' philosophy

• Comprehensive benefit package

• Employee discount

Summary

As our Systems Administrator, you will own Hamrick's core infrastructure end to end: servers, virtualization, storage and backup, identity and Microsoft 365, endpoints, and store systems. This is a hands-on senior role with real ownership. You will run the infrastructure, carry major projects to completion, set standards for the IT team, and lead day-to-day IT support operations.

This is an on-site role at our Gaffney, SC corporate office and is not remote. Occasional evening and weekend work is required for maintenance windows, cutovers, and store open/close issues.

Responsibilities

• • Administer the on-premises virtualization cluster, SAN storage, and Windows Server environment, including domain controllers, file, print, web (IIS), and application servers.
• • Lead the platform migration from VMware to HPE Morpheus and maintain the environment afterward.
• • Own backup and recovery: backup jobs, offsite replication, restore testing, and disaster recovery documentation.
• • Manage cloud-hosted workloads in Oracle Cloud Infrastructure, including load balancers and certificates.
• • Administer Active Directory, Entra ID, Exchange Online, and Microsoft 365, including app registrations, RBAC, mail flow, and connectors.
• • Maintain email security and deliverability (SPF, DKIM, DMARC, and outbound and anti-spam policies).
• • Manage endpoint and server patching through NinjaOne RMM using a ring-based Patch Tuesday process.
• • Support Oracle Xstore POS and payment terminals across all stores, including root cause analysis of fleet-wide issues.
• • Serve as technical owner for NetSuite ERP and its integrations, and act as the Oracle support (SR) contact.
• • Coordinate with vendors and partners on e-commerce, WMS, EDI, and payment platforms.
• • Manage SSL/TLS certificates, DNS (Cloudflare), and secure access to systems.
• • Partner with the network and security team on firewall, SD-WAN, and GRC work, including risk register items and audit readiness.
• • Lead the IT support team (senior support and Level 1 help desk): set priorities, coach, and handle escalations.
• • Enforce IT operating policies, including ticket-first work, daily ticket updates, and the escalation path.
• • Take part in the shared help desk rotation and after-hours support for store open and close.
• • Write and maintain runbooks, change requests, and documentation.

• • Write and maintain runbooks, change requests, and documentation. • Report status and risks to the IT Director and leadership.

Qualifications

• • Strong Windows Server and Active Directory skills, including Group Policy, DNS, and DHCP.

• • Hands-on Microsoft 365 administration: Exchange Online, Entra ID, and Intune. •

• • PowerShell scripting for automation and reporting.
• • Working knowledge of networking: VLANs, routing, firewalls, VPN, and DNS.
• • Clear written communication for documentation, vendor tickets, and leadership updates.
• • Availability for occasional after-hours work and periodic same-day or overnight travel to stores in SC, NC, TN, GA, and VA
• • Ability to lift up to 50 lb and work in server rooms and store back offices.

Required Experience

• • 5 years of systems administration in a multi-site environment.
• • Experience administering a virtualization platform (VMware, HPE Morpheus, Hyper-V, or similar) and enterprise storage.
• • Experience running backup and recovery systems and performing restores.
• • Proven ability to lead or mentor support staff and manage escalations.
• • Retail IT experience, especially Oracle Xstore or other POS systems and payment terminals.
• • Experience with NetSuite or another cloud ERP and its integrations.

• • Exposure to Oracle Cloud Infrastructure, Cloudflare, or Shopify. •

• • Experience with Dell PowerStore, Data Domain, and Veeam. •

• • Familiarity with Cisco Meraki SD-WAN and Sophos firewalls.
• • Experience with an RMM platform such as NinjaOne.
• • Background in GRC or compliance frameworks (PCI DSS a plus).
• • Certifications such as Microsoft 365 Administrator, Azure Administrator, VMware VCP, CompTIA Server , or Security .

Required Education

• • Bachelor's degree in IT or a related field, or equivalent experience. (Preferred)