What are the responsibilities and job description for the Operations Coordinator position at Hamptons Happiness?
Be the Backbone of Operational Excellence Join Hamptons Happiness Inc. as an Operations Coordinator! Position Title: Operations CoordinatorCompany Name: Hamptons Happiness Inc.Pay Range: $48,000 $58,000 base salary CommissionEmployment Type: Full-TimeIndustry: Residential Pools and WellnessJob OverviewHamptons Happiness Inc., the Hamptons' leader in high-end residential wellness installations, is hiring a dynamic and highly organized Operations Coordinator to be the face and voice of our daily operations. In this pivotal role, you will be the glue connecting our clients, field teams, and internal processesensuring seamless scheduling, outstanding customer service, and streamlined project flow. If youre a confident communicator who thrives under pressure and loves to solve problems, this is your opportunity to grow with a company that builds extraordinary wellness environments for elite properties.Who We AreAt Hamptons Happiness Inc., we specialize in delivering cutting-edge pool, spa, sauna, and complete wellness systems throughout the Hamptons and beyond. Backed by 45 years of experience, we bring startup energy and craftsmanship to every job. Our team operates on trust, growth, and professional masterybuilding a collaborative culture where people are valued, trained, and empowered to succeed.Learn more about us at www.hamptonshappiness.comKey ResponsibilitiesBe the first point of contact for all client communicationcalls, inquiries, and service updates.Manage the scheduling of jobs and technician deployment to ensure timely, efficient service.Represent the Hamptons Happiness brand with professionalism and positivity.Coordinate across teams to align priorities, resources, and project timelines.Address and resolve client concerns quickly and effectively, escalating when necessary.Track operational data including schedules, service tickets, and client notes with precision.Continuously support improvements in our processes and customer experience.QualificationsExcellent verbal and written communication skills.Highly organized with the ability to prioritize and multitask in a fast-paced environment.Customer-centric mindset with a natural ability to problem-solve and take initiative.Professional demeanor and confidence in representing the company to high-end clientele.Experience with CRM platforms or scheduling tools is preferred.Previous experience in customer service, coordination, or dispatch roles is a plus.BenefitsCompetitive base salary with commission opportunitiesMedical InsuranceWeekly Pay CyclePaid Time Off (Vacation, Sick, Holidays)Career Growth OpportunitiesPaid Training and CertificationsTech Package (Smartphone or Tablet)Annual Company Trips & EventsSupportive and structured team environmentRelocation Assistance Available (if applicable)ScheduleFull-TimeMondayFriday, 8:00 AM 5:00 PMSome weekend flexibility depending on operational needsLocationBased in East Hampton, NYPrimary operations support for projects throughout the HamptonsEqual Employment OpportunityWe are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.#MGC25
Salary : $48,000 - $58,000