Operations Coordinator

Role and Responsibilities 

The Operations Coordinator is responsible for supporting the store by assisting with its administrative tasks.  This person will partner with store management, vendors and the Citarella administrative team daily on all relevant store needs. The ideal candidate will have high attention to detail, time management skills and relentless organization acting as a behind the scenes conductor for administrative store flow. 

• Enter and receive store orders and DSD orders in partnership with management and Packing team.
• Compile, review, and distribute daily bills to the Accounting department for recordkeeping.
• Communicate with vendors on bills that are unpaid or delinquent.
• Collect manifests from delivery trucks and distribute them to appropriate departments for review.
• Maintain accurate inventory through daily counts.
• Open tickets after management approval and follow through on their resolution.
• Fill out weekly KPIs and send out recap emails reflecting the patterns of the business.
• Review and print daily newsletter and distribute to department managers.
• Update store communication boards.
• Communicate with the customer service department daily with information about store inventory and customer inquiries.
• Track items and update management about food quality issues, low inventory, or any other noteworthy inventory concerns.

Important Disclaimer Notice: 

The described functions are among the essential job functions for this position but are not exhaustive of the essential functions of the job or of the tasks that an Associate may be required to perform.  Associates may be assigned additional responsibilities as necessary.   The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. 

At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.  

EOE/M/F/V/D