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Case Manager - C&A Intensive Care Coordination

Hampton-Newport News Community Services Board
Hampton, VA Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 7/24/2031

Child & Adolescent Intensive Care Coordination Case Manager

Annual Salary - $53,569

Work Schedule: Monday - Friday 8:30 am - 5:00 pm (Some on-call responsibilities)

Case Management is a vital part of the H-NNCSB service delivery system, serving as a unifying link between families, children, and the supports they need. The Intensive Care Coordination (ICC) Case Manager offers a higher level of support, including clinical assessments and level-of-care determinations, for individuals diagnosed with a Serious Emotional Disturbance (SED) or an Intellectual or Developmental Disability (IDD). This role exists to ensure services are timely, appropriate, and aligned across schools, providers, and community supports.

Key responsibilities include completing clinical and service assessments, developing individualized service plans, coordinating referrals and authorizations, tracking progress toward goals, maintaining accurate documentation, and providing advocacy and crisis response as needed in partnership with the multidisciplinary team.

Required qualifications/skills:
- Bachelor’s degree in a Human Services field such as Social Work, Psychology, or Counseling
- Two (2) years of experience providing mental health case management or care coordination services for children with knowledge of DSM-5 diagnosis and care management principles

Our Benefits

  • Medical, Dental, and Vision coverage
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Paid Time Off
  • 11 paid holidays
  • Participation in the Virginia Retirement System (VRS)

Connect with Our Team Today!

If you are ready to apply your coordination skills in a child-focused behavioral health setting, we encourage you to apply.

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Salary : $53,569

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