What are the responsibilities and job description for the Guest Service Representative position at Hampton Inn?
Guest Service Representative
North Olmsted, OH
Hampton Inn is currently seeking part- and full-time Guest Service Representatives to join their team in North Olmsted, Ohio! In this role, you will be responsible for checking in/out guests and responding to guest's requests.
What we can offer YOU:
- Dental & Vision
- 401k
- Paid Vacation (full-time only)
- Paid Holidays
- Pay: $17-$19/hour, offer dependent on experience
Shifts:
- Flexible shifts
- 3PM - 11PM
- 11PM - 7AM
The right candidate will have:
- 1 year of Front Desk experience preferred
- Must have flexible availability including holidays and weekends
- Positive attitude and service-minded work ethic
Our Guest Service Representative will:
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
- Manage room bookings in-person, online, and through incoming calls
- Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
- Perform regular bookkeeping duties
- Connect with the housekeeping department to ensure guest accommodation is ready
If you are interested in this position, please submit a current resume for consideration!
Located off Route 8, we're five miles from Fox Den Golf Course and Blossom Music Center. The Cuyahoga Valley National Park and Akron Art Museum are eight miles away. A twenty minute drive will take you to Boston Mills Ski Area, Kent State University, or the University of Akron. Enjoy free hot breakfast and WiFi.
Salary : $17 - $19