Breakfast Attendant

JOB DESCRIPTION

1. JOB TITLE: Breakfast Host

2. DEPARTMENT: Food and Beverage

3. SCOPE OF

RESPONSIBILITY: Provides fast, friendly and efficient service by setting up breakfast, interacting with guests, stocking items as needed, maintain a clean breakfast area and performing all of the cleaning duties when closing breakfast.

4. EMPLOYEE MANUAL: All employees must completely understand the requirements of their job. Prior to being assigned to the position, a complete understanding of the Employee Manual is necessary since the person holding the position will be subjected to the rules and regulations listed in the manual

5. ESSENTIAL TASKS:

• All Wilson Representatives are responsible for taking care of people – first. People come before processes. We have the highest professional standards during all communications with our guests.
• Our mission is clear and elegant and serves as the focal point for all we do – providing for comprehensive excellence in all facets of professional property management. As a service organization, we take care of people.
• Our Core Values define “what we stand for” and “what we won’t stand for.” They include Kindness, Excellent Attitude, Focus, Clean-Clean, and Efficiency.
• Ensure all guests receive 100% customer service.
• Greets guests, explains items using concise and articulate language, and

listens and responds to questions.

f. Returns to the table throughout the guest’s visit to ask if guests are satisfied.

g. Communicates with guests demonstrating confidence and encourages them to feel unique and special.

h. Performs duties that require organization, speed, efficiency, bending and lifting.

i. Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.

j. Maintains cleanliness of all tables.

k. Maintains cleanliness of work stations during working hours and perform weekly maintenance.

l. Always be on time for scheduled shifts.

m. Performs the function of host whenever possible.

n. Be a Goodwill Ambassador at all times by practicing regular guest interaction.

o. Helping to ensure an efficient, smooth flowing breakfast.

p. Complies with all health and safety regulations

6. REPORTS TO: General Manager

7. SAFETY STATEMENT:

As an employee, it is your responsibility to be aware of and report any and all

safety hazards or violations you may see or witness in the course of performing

your required duties.

8. JOB SPECIFICATIONS

Employees must meet these minimum requirements:

Educational Skills

Type of Education: High School

Level of Education: Grade 12

Job Experience

Apprenticeship Program: None

Level of Experience: 1 year min

Communication Skills

Speak English

Read English

Write English

Business Mechanical Skills

Calculator

License/Certification

EMPLOYEE MUST HAVE COMPLETED FOOD SERVICE CERTIFICATION IF APPLICABLE.

Physical Activities and Requirements

Normal Work Position

Standing and walking 100% of the time

Lifting Bending

Minimum Weight Employee must be able to lift:

50 pounds

Working Conditions

Dirty at times

Work Alone and with Hazardous materials others may be present

Responsibilities

Care of Equipment: FREQUENT

Safety of Others: FREQUENT

Guest Contact: FREQUENT

Confidential Data: NEVER

Decision Making: FREQUENT

Acts in Supervisory Capacity: FREQUENT

Sensory Requirements:

Sight: partial

Hearing: full

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Application Question(s):

• Have you been convicted of a felony?

Experience:

• Restaurant experience: 1 year (Preferred)
• Food Support Staff: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Benefits:

Salary : $12 - $14