What are the responsibilities and job description for the Hotel Front Desk Agent - 3pm to 11pm & Weekends position at Hampton INN & Suites Richmond Virginia Center?
## Job Overview
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for providing exceptional guest services and ensuring a positive experience for all visitors. If you have a background in hospitality, hotel management, we would love to hear from you.
## Duties
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide information about hotel facilities and services
- Manage reservations and ensure accurate booking information
- Assist with guest requests and resolve any issues promptly
- Operate phone systems and direct calls to the appropriate department
- Maintain a clean and organized front desk area
## Qualifications
-Able to work 3pm to 11pm and 11pm to 7am shifts
- Previous experience in front desk or guest services preferred but not required.
- Knowledge of hospitality management practices
- Excellent communication skills with a focus on phone etiquette
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Multilingual or bilingual skills are a plus
- Familiarity with various phone systems would be beneficial
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
WE LOVE HAVING FUN AT WORK!!!
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Paid time off
- Referral program
Ability to Commute:
- Glen Allen, VA 23059 (Required)
Ability to Relocate:
- Glen Allen, VA 23059: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17