What are the responsibilities and job description for the Room Attendant position at Hampton Inn & Suites by Hilton?
Be part of something exciting from the very beginning! Hampton Inn & Suites by Hilton is a brand-new hotel in the heart of the charming and historic City of Intercourse, PA, and we’re looking for passionate, service-minded individuals to join our team.
Whether you're experienced in hospitality or eager to start a new career in a dynamic, guest-focused environment, we invite you to grow with us. Our team members are the heart of our hotel, and we're committed to creating a workplace that’s as warm and welcoming as the experience we provide our guests.
We are currently hiring for the position of Room Attendant.
This role plays a vital part in delivering the exceptional service Hampton is known for. The ideal candidate will be detail-oriented and dedicated to maintaining the cleanliness and overall appearance of guest rooms and public areas. A strong commitment to service and creating a welcoming environment for all guests is essential.
Responsibilities
· Provide the highest quality of service to the customer at all times.
· Ensure guest satisfaction through room cleanliness and attention to guest needs.
· Clean 16 rooms per day following the Housekeeping Guidelines within an eight-hour work day while maintaining established standards.
· After proving ability to increase workload, clean extra guest rooms to receive additional compensation.
· Check fixtures, television, and heating/cooling equipment for proper operation.
· Set heating/cooling equipment and radio on proper settings.
· Inspect room for maintenance needs and report on maintenance service requests.
· Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
· Log rooms cleaned on daily housekeeping Assignment report.
· Fold terry and linen while waiting for rooms.
· Clean, organize, and restock cart and Van at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)
· Maintain cart, linen room, van and vacuum cleaner cleanliness. Turn in key, radio and room status report to Housekeeping Supervisor.
· Know how to operate laundry equipment and maintain public area cleanliness.
· Must wear proper uniform at all times in accordance with the Standards of Appearance.
· Have a thorough knowledge of emergency procedures.
· Practice safety standards at all times.
· Be able to move luggage, packages, or furniture weighing up to 40lbs.
· Employee must adhere to all work rules, procedures, and policies established by the company in the employee handbook.
· Employee must perform other duties as assigned, of which the employee is capable.
Skills
- Previous experience in custodial or hotel housekeeping is preferred.
- Strong attention to detail with the ability to clean thoroughly and efficiently.
- Knowledge of industrial cleaning techniques and floor care methods is advantageous.
- Excellent time management skills to complete tasks within designated timeframes.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong communication skills to interact effectively with guests and team members.
- A commitment to providing outstanding hospitality service.
Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your dedication to cleanliness and service excellence.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $14 - $16