What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn & Suites by Hilton, Watertown, SD?
Front Desk Agent — Part-Time 3-10 PM Two days per week
Love to travel? This could be the perfect job for you! Enjoy deeply discounted room rates at Hilton hotels worldwide while being part of our award-winning hotel team.We are seeking a friendly, professional, and guest-focused Front Desk Agent to join our award-winning hotel team. The ideal candidate is committed to providing exceptional hospitality and creating memorable guest experiences.
Schedule: 3:00 p.m. – 10:00 p.m., two days per week.
Responsibilities:
- Greet, register, and assist guests with professionalism and courtesy.
- Manage reservations, room assignments, and guest billing.
- Respond promptly to guest inquiries, requests, and concerns.
- Provide information about hotel amenities, services, and local attractions.
- Use hotel software and computer systems to manage daily front desk operations.
- Process payments accurately and maintain attention to detail.
- Maintain a clean, organized front desk and work collaboratively with the hotel team.
Qualifications:
- Strong computer skills are required, including the ability to learn and navigate hotel software and computer systems.
- Excellent communication and customer service skills.
- Strong attention to detail and accuracy.
- Ability to multitask in a fast-paced environment.
- Professional phone etiquette and problem-solving skills.
- Dependable, adaptable, and able to work effectively as part of a team.
- Hospitality experience preferred, but we will train the right candidate.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Watertown, SD 57201 (Required)
Ability to Relocate:
- Watertown, SD 57201: Relocate before starting work (Required)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $15