What are the responsibilities and job description for the Night Auditor position at Hampton Inn Greenfield?
Responsibilities:
- Perform night audit duties including checking in/out guests, reconciling accounts, and preparing reports
- Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
- Maintain accurate records of guest transactions and interactions
- Operate phone systems and handle incoming calls
- Assist with guest relations by providing exceptional customer service
Experience:
- Previous experience in a similar role preferred
- Knowledge of hotel operations and procedures
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Attention to detail and accuracy in handling financial transactions
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of the hotel during the overnight hours. Your attention to detail, excellent customer service skills, and ability to handle various responsibilities will contribute to the overall guest satisfaction. If you are looking for an opportunity to work in the hospitality industry and have a passion for providing exceptional service, we encourage you to apply.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Night audit: 1 year (Required)
Work Location: In person
Salary : $15 - $17