What are the responsibilities and job description for the Hotel Front Desk Guest Agent position at Hampton Inn East Peoria?
The beautiful NEW Hampton by Hilton in East Peoria, is currently looking for a friendly and dependable Full time Front Desk Agent to join our team!
If you enjoy working with people, we'd love to hear from you!
Hotel Address: 220 Conference Center Dr , East Peoria, IL
Who We Are:
Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Essential Duties and Responsibilities:
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Other duties as required with the department.
Qualifications and Requirements:
- Previous hotel or relevant customer service experience
- Proficient in Microsoft Excel, Word, and Outlook
- Ability to work weekends
EOE/AA/Disabled Veteran
Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.