Lobby Attendant

Position Summary

The Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall presentation of the hotel's public areas. This position plays a vital role in creating a positive first impression by ensuring that the lobby, public restrooms, meeting spaces, hallways, entrances, and other guest-facing areas remain clean, organized, and welcoming throughout the day.

Essential Duties and Responsibilities

• Maintain the cleanliness and appearance of the hotel lobby, entrances, hallways, elevators, and other public spaces.
• Clean and sanitize public restrooms regularly and restock paper products, soap, and other supplies.
• Dust, vacuum, sweep, mop, and polish floors and furniture as needed.
• Clean windows, glass doors, mirrors, and other high-touch surfaces.
• Empty trash and recycling receptacles and replace liners.
• Report maintenance concerns, safety hazards, or damaged equipment promptly.
• Keep entrances free of debris, leaves, snow, or other hazards, as weather conditions require.
• Assist with meeting room setup and cleanup when requested.
• Ensure lobby furniture is arranged neatly and free of stains or debris.
• Maintain supply closets and cleaning carts in an organized and fully stocked condition.
• Provide friendly assistance to guests by answering basic questions or directing them to the Front Desk when appropriate.
• Follow all hotel safety procedures, chemical handling guidelines, and brand standards.
• Perform other duties as assigned by management.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping or custodial experience preferred but not required.
• Strong attention to detail and commitment to cleanliness.
• Excellent customer service and communication skills.
• Ability to work independently with minimal supervision.
• Flexible schedule, including weekends, holidays, and evenings.

Physical Requirements

• Stand and walk for extended periods.
• Frequently bend, stoop, kneel, and reach.
• Lift, push, and pull up to 40 pounds.
• Operate housekeeping equipment such as vacuums, floor machines, and cleaning tools.
• Work both indoors and outdoors as needed.

Knowledge, Skills, and Abilities

• Knowledge of proper cleaning techniques and chemical safety.
• Ability to prioritize tasks in a fast-paced environment.
• Strong organizational skills.
• Positive attitude and professional appearance.
• Ability to work effectively as part of a team while providing outstanding guest service.

Performance Expectations

• Public areas consistently meet hotel and brand cleanliness standards.
• Guests receive prompt, courteous assistance.
• Restrooms remain clean, sanitized, and fully stocked.
• Safety hazards and maintenance issues are reported immediately.
• Work is completed efficiently while maintaining high quality standards.

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Work Location: In person

Salary : $12 - $14