What are the responsibilities and job description for the Housekeeping Executive position at Hampton Inn and Suites - Phenix City, RAM Hotels?
A Housekeeping Executive is responsible for supervising cleanliness, hygiene, and maintenance standards in hotels. They manage housekeeping staff, ensure guest satisfaction, and maintain a clean and safe environment.
Key Responsibilities
- Supervise housekeeping staff and daily cleaning operations
- Inspect rooms, public areas, and facilities for cleanliness
- Maintain hygiene and sanitation standards
- Manage housekeeping inventory and supplies
- Prepare staff duty rosters and schedules
- Train housekeeping attendants and new employees
- Coordinate with maintenance and front office departments
- Handle guest complaints and special requests
- Ensure proper use of cleaning chemicals and equipment
- Maintain housekeeping records and reports
Skills Required
- Leadership and team management
- Good communication skills
- Time management
- Attention to detail
- Knowledge of cleaning procedures and safety standards
- Problem-solving ability
- Customer service skills
Qualification
- Experience in housekeeping or hospitality required.
- Knowledge of hotel operations is an advantage