What are the responsibilities and job description for the Night Auditor/Front Desk position at Hampton Inn and Suites Buffalo Wyoming?
```Job Overview:```
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions, providing exceptional guest service, and assisting with various front desk duties.
```Responsibilities:```
- Conduct night audit procedures to reconcile daily hotel revenue and expenses
- Verify the accuracy of guest accounts and resolve any discrepancies
- Prepare and distribute daily reports to management
- Assist guests with check-in and check-out processes
- Handle guest inquiries and provide information about hotel services and amenities
- Respond to guest complaints or concerns in a professional and timely manner
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
```Skills:```
- Previous experience in night audit or front desk operations is a plus
- Strong attention to detail and ability to work with numbers accurately
- Excellent communication and interpersonal skills for effective guest relations
- Proficient computer skills, including knowledge of hotel management software
- Ability to handle cash transactions and maintain financial records
- Flexibility to work night shifts and weekends as required
If you are a dedicated individual with a passion for providing exceptional customer service in the hospitality industry, we would love to hear from you. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14