What are the responsibilities and job description for the Front desk agent position at Hampton by Hilton?
We are seeking a Front Desk Agent/Customer Service Agent to become a part of our team! You will accommodate guests and work with other departments to ensure efficient operations on a daily basis.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
We are looking for someone with a flexible schedule. This is an alternating shift, the required available work hours are from 7:00 AM - 3:00 PM and 3:00 pm to 11:00 pm, Must be available to work overtime when necessary or needed.Please apply in person OR on this website. Serious candidates only.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Work Location: In person
Salary : $10 - $12