What are the responsibilities and job description for the CRM Intern position at Hammond Power Solutions?
Hammond Power Solutions Inc. is a global manufacturer headquartered in Guelph, Ontario, Canada. HPS has grown to become the leader in North America in the custom design and manufacture of dry type transformers. For the past century, HPS has grown to deliver electrical power solutions to global markets and provides solutions for complex applications like, mining, rectifier, drives, traction, wind, solar and many other electrical power applications. The world relies on HPS to continually conceive and produce state-of-the-art transformer technology. We currently have an opening for an Inside Sales Intern, come grow with us! This is a summer internship!
Reporting to the US Quotations and Technical Support Manager, this position plays a key role in supporting the Sales Team. This internship provides hands-on experience with customer relationship management (CRM) systems, data integrity practices, and business operations that drive commercial success. The role will require a high level of attention to detail, strong communication skills, and the ability to work collaboratively.
KEY RESPONSIBILITIES:
- Data Cleanup: Identify and remove duplicate customer records, correct inaccurate entries, and update missing information such as emails, phone numbers, and job titles.
- Data Entry: Accurately enter new leads, contact details, and meeting notes into the CRM system.
- Database Maintenance: Review customer and account data to ensure alignment with current company structures and hierarchies.
- List Segmentation: Assist in building and maintaining targeted lists to support marketing campaigns and customer outreach efforts.
QUALIFICATIONS:
- Currently enrolled in a college or university business program
- Strong analytical, reasoning and problem solving skills
- Working knowledge of MS Office, specifically Excel
- Superior organizational, prioritization and multi-tasking skills
- Ability to work in both a team environment and independently
- Ability to work under and to meet deadlines consistently
- Detail oriented
NOTE: Hammond Power Solutions encourages applications from all qualified candidates. HPS has a great record of accommodating persons with disabilities. Contact People & Culture if you need accommodation at any stage of the application process or want more information on our accommodation policies.