What are the responsibilities and job description for the Customer Service Representative position at Hamilton Relay?
Customer Service Representative
Summary
Title: Customer Service Representative
ID: 3902
Company: Hamilton Telecommunications
Location: Burwell, NE
Application Deadline: Open until filled
Description
Hamilton Telecommunications is seeking a Customer Service Representative. Will provide professional customer service, troubleshooting, and technical assistance over the phone and to walk-in customers. This is a full-time position working on-site in the Burwell, NE business office.
Key responsibilities include:
Handling new customer orders and service requests regarding Internet, Telephone, and Cobalt TV services.
Responsible for daily customer payments and bank deposits.
Ensuring each customer receives excellent customer service and proactively seeks opportunities to cross-sell Hamilton services.
Qualifications:
High school education or equivalent.
Experience working with Microsoft Word and Excel or similar computer programs.
Strong interpersonal skills.
Ability to analyze, organize and prioritize work and meet deadlines.
Hamilton offers:
Company paid benefits for full-time employees.
Opportunity to learn new skills in a team environment.
Stable company with growth opportunities.