What are the responsibilities and job description for the Clinical Director position at Hamilton Health Center?
Job Summary:
Hamilton Health Center is seeking an experienced and dynamic Clinical Director to oversee clinical operations and lead a team committed to delivering high-quality, patient-centered care. The Clinical Director will supervise site managers, ensure regulatory compliance, support quality improvement initiatives, and promote operational excellence across multiple departments. This role is ideal for a results-driven healthcare professional with strong leadership skills, a background in community-based health settings, and a passion for advancing equitable care for all.
Benefits Offered: In addition to your base salary, you are also eligible to receive:
Hamilton Health Center is seeking an experienced and dynamic Clinical Director to oversee clinical operations and lead a team committed to delivering high-quality, patient-centered care. The Clinical Director will supervise site managers, ensure regulatory compliance, support quality improvement initiatives, and promote operational excellence across multiple departments. This role is ideal for a results-driven healthcare professional with strong leadership skills, a background in community-based health settings, and a passion for advancing equitable care for all.
Benefits Offered: In addition to your base salary, you are also eligible to receive:
- Generous paid time off
- Birthday holiday and 7 paid holidays
- Medical, Dental & Vision Coverage
- Company-paid life insurance.
- Retirement Plan with matching opportunity
- Employee Assistance Program
- Direct and supervise site managers, enhancing productivity and customer service.
- Determine nursing services staffing needs for optimal patient care.
- Oversee peer review processes and annual performance evaluations to ensure clinical quality and regulatory compliance.
- Collaborate with quality and clinical personnel to meet Joint Commission standards and CMS-defined quality initiatives.
- Lead process improvements for patient safety and operational efficiency.
- Identify and implement information system upgrades and new EMR rollouts.
- Develop clinical budgets and monitor productivity against targets.
- Make recommendations for capital expenditures, ensuring safe equipment availability.
- Assist Human Resources in staff recruitment, job description development, and continuing education programs.
- Develop and update clinical policies and procedures and provide education on clinical issues.
- Monitor patient/employee satisfaction through surveys and implement action plans for improvement.
- Investigate and report patient clinical complaints as per organizational policies.
- Collaborate with various departments to integrate services and further the mission of the health center.
- Ensure smooth departmental operation, advising on facilities/equipment purchases and repairs.
- Analyze financial and performance data, implementing action plans for improvement.
- Monitor clinic staff adherence to safety regulations and quality standards.
- Demonstrate commitment to workplace values and support a great workplace culture.
- Work within defined parameters to meet regulatory requirements and quality standards.
- Travel to service areas as needed and perform other duties to support the organization's mission.
- Healthcare Knowledge : Minimum of 8 years of clinical experience in a community-based health organization
- Supervisory Experience: Minimum of 3 years’ leadership experience in a community clinic or related healthcare facility required.
- Tech-Savvy: Proficiency in basic data entry computer skills.
- Strong Interpersonal Skills: Ability to communicate courteously and effectively with individuals from diverse backgrounds.
- Team Player: An industrious and cooperative nature to foster harmonious working relationships with clinic management, physicians, clinicians, and the public.
- Education: Registered Nurse or CRNP with a Bachelor’s in Healthcare Administration
- License: Valid and unblemished Pennsylvania Nursing License or CRNP License
- Master’s Degree
- Prior FQHC (Federally Qualified Health Center) experience
- Knowledge of The Joint Commission regulations
- Bilingual in Spanish, Nepali, French