What are the responsibilities and job description for the Administrative Assistant #1013 - Homeless Health Clinic - Health & Social Services Division position at Hamilton County?
The Hamilton County Health & Social Services Division has a responsibility to respond quickly and efficiently when public health emergencies occur. All Hamilton County Health & Social Services Division employees are responsible for ensuring their contact information is current and they are accessible should a public health emergency arise. The Hamilton County Health & Social Services Division maintains a call down system to store contact information and mobilize staff in the event of an emergency. During a public health emergency, all staff are required to respond should a call to mobilize be made. During a public health emergency, work hours for any and all Hamilton County Health & Social Services Division employees are subject to modification to meet the needs of the community.
Under general supervision, provides administrative support as directed.
ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Composes correspondence, assists with recognition plaques, and awards, proofreads material, and corrects grammar, spelling or word usage. Receives and screens callers with complaints and directs them to the appropriate party for disposition.
Answer, screen and transfer inbound phone calls; receive and direct visitors and clients; perform photocopying, faxing, and mailing; maintain electronic and hard copy filing system; retrieve documents from filing system; handle requests for information and data; address and resolve administrative needs and tasks; prepare and modify documents including correspondence, reports, grants, memos, and emails; schedule and coordinate meetings and appointments; prepare agendas and schedules for meetings; record, compile, transcribe and distribute minutes of meetings; open, sort and distribute incoming correspondence; maintain office supply inventories; coordinate maintenance of office equipment; coordinate and maintain records for the Homeless Health Care Center Program; work cooperatively with the Health Center’s Governing Board, Committees, and Staff. Performs other duties as assigned.
Knowledge of operation and maintenance of standard office equipment.
Knowledge of standard and community office practices, principles and methods.
Knowledge of clerical and administrative procedures and systems such as filing and record keeping.
Knowledge of principles and practices of basic office management.
Skill in Microsoft Office Suite, specifically in Excel, Outlook, and Word.
Skill in the use of a personal computer and related software.
Skill in English composition, grammar, spelling and punctuation.
Skill in establishing and maintaining effective working relationships.
Skill in the use of a personal computer and related software.
Skill in English composition, grammar, spelling and punctuation.
Skill in establishing and maintaining effective working relationships.
Skill in verbal and written communication.
Skill in maintaining proper filing procedures.
Skill in detail orientation and comfortable working in a fast-paced office environment.
Skill in organizational procedures and dedicated to completing projects in a timely manner.
Skill in exercising discretion and independent judgment and responds to requests in a tactful and courteous manner.
An Associate’s Degree in Business Administration or a related field and five (5) years secretarial/administrative assistant/customer service experience. Must be able to type 55 words per minute. A typing test may be required. A valid driver’s license is also required.
OR
The equivalent of a high school diploma and two (2) years of direct work experience in business administration or a related field and five (5) years secretarial/administrative assistant/customer service experience. Must be able to type 55 words per minute. A typing test may be required. A valid driver’s license is also required.
ADDITIONAL REQUIREMENTS:
Prior to operating a County-owned vehicle, all employees are required to complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) provided at the department level.
This position is deemed essential/situational during inclement weather situations and must report to or remain at work, even when administrative closings are announced, as determined by the Department Head.
PHYSICAL REQUIREMENTS:
Work requires a minimum of physical effort with intermittent sitting, standing and movement. Excessive keyboarding may be required.
ADDITIONAL INFORMATION:
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.
All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance.
All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice.
AN EQUAL OPPORTUNITY EMPLOYER
Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.
https://www.hamiltontn.gov/Department_EqualEmploymentOpportunityOffice.aspx
Salary : $42,105 - $52,631