What are the responsibilities and job description for the Records Supervisor (4709) position at Hamilton County, Ohio?
At Hamilton County Developmental Disabilities Services, we believe everyone deserves the opportunity to live a full and meaningful life. Our team makes that possible every day — and we're looking for people who want their work to matter.
We are committed to building a team as diverse as the people we serve, where every member feels valued, supported, and set up to succeed.
You'll thrive here if you:
- Are driven by purpose and find fulfillment in improving the lives of others
- Communicate clearly and compassionately — in writing and in person
- Want to grow within an organization that invests in its people and its community
What we offer:
Competitive Pay
- Starting salary is based on experience: $38.50/hr ($72,500/yr) with no experience, up to $48.13/hr ($90,700/yr) with 10 years in the same role.
- Paid bi-weekly.
Work-Life Balance
- 36.25-hour full-time work week
- Flexible scheduling and hybrid work-from-home options
- 3 weeks vacation accrual to start, plus 1 week allocated immediately upon hire
- 3 personal days per year
- 15 sick days allocated upon hire; accrues at 15 days per year after year one with unlimited accrual
Outstanding Benefits
- Medical, Dental, and Vision coverage; HRA available for those who opt out of medical coverage
- FREE medical care and prescriptions through Marathon Health
- Employer-paid life insurance
- Tuition reimbursement and Public Service Loan Forgiveness (PSLF) eligibility
- Wellness incentives and a robust Employee Assistance Program
- Ohio Public Employees' Retirement System (OPERS): 10% employee / 14% employer contribution
Records Supervisor
A typical day in the life of a Records Supervisor includes direct supervision of a team of 7-9 secretaries and a receptionist. You will work to support direct reports by providing training, workload oversight, problem resolution, staff development, team building, and facilitating individual and team meetings. You will interact with internal and external partners via virtual meetings, email, and in person. You will work on special projects with multiple offices and evaluate IT solutions for process and efficiency improvements. A typical week includes 1-2 days a week of in-office work, such as supervising in-person and rotating in-person positions.
Job Duties (Summary):
- Maintain and audit records archival systems; ensure accuracy, accessibility, and cross-department use
- Analyze data and identify process improvements; assist in developing procedures for forms and records retention
- Supervise direct reports; set goals, provide technical assistance, and support daily operations
- Team talent management activities including team member onboarding, training, performance evaluations, and personnel policy administration
- Approve expenditures and monitor staff schedules and hours
- Coordinate receptionist and secretary scheduling and backup coverage
- Ensure quality customer service, phone responsiveness, mail distribution, and timely completion of in-office tasks
- Complete special and confidential projects; prepare reports and recommendations
- Maintain operational and administrative records; perform computerized tasks and handle sensitive information
- Serve as liaison between departments, outside organizations, and the public relating to records archival and building reception
- Respond to complaints and inquiries; attend meetings and represent supervisors as directed
- Performs additional duties as assigned.
Requirements:
- Bachelor's degree required
- Four years of demonstrably related experience
- Ability to travel within Hamilton County as needed
- Must be able to pass criminal background checks, driver's abstract, and various abuser registry checks
Work Location:
Hybrid locations – work is performed both away from the office and at 1701 Patricia McCollum Way, Cincinnati, OH, 45237.
This position requires a minimum of two days per week in-person.
Employees are expected to travel within the county as needed. The flexibility to work from home is available when job duties allow.
Deadline to Apply:
Monday, March 23rd, at noon EST
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Hamilton County Developmental Disabilities Services offers equal employment opportunities to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law.
Salary : $72,500 - $90,700