What are the responsibilities and job description for the Receptionist (4548-92) position at Hamilton County, Ohio?
Work Location:
230 E Ninth Street
Cincinnati, OH 45202
Deadline to Apply:
Open Until Filled
Hours:
Fulltime/40 hours weekly
Pay Range:
$21.15 - $26.44
Requirements
230 E Ninth Street
Cincinnati, OH 45202
Deadline to Apply:
Open Until Filled
Hours:
Fulltime/40 hours weekly
Pay Range:
$21.15 - $26.44
Requirements
- Veteran of the U.S. Armed Forces who received an honorable discharge for all periods served or, if a qualified Veteran is not available, whose spouse, surviving spouse, child, or parent served in the U.S. Armed Forces.
- High School Diploma or equivalent and minimum one year of experience in an administrative support capacity, including responsibility for customer service.
- Performs general receptionist and clerical support responsibilities. Greets and logs incoming clients, dependents, and other visitors. Directs visitors and clients to appropriate staff member(s), monitors passage of clients past the receptionist area in order to maintain security of inner offices.
- Answers multi-line telephone system, takes messages and routes calls, answers routine information requests and assists in scheduling appointments. Receives calls from clients. Instructs clients on specific list of data that must be provided to complete an application.
- Performs clerical support responsibilities. Types forms, letters and memos, sorts and processes mail, routes mail to appropriate staff, filing, create client files, duplicates and distributes reference materials.
- Maintains operation of general office areas and equipment by assuring copy machines, network printers, fax machines, shredders, and other equipment in general office areas are filled with paper, toner, and operating effectively each morning. Orders services and supplies as needed for leased office equipment and informs appropriate staff of supply or service needs for any other general office equipment.
- Files correspondence and other documents. Pulls financial assistance client files and service files for each day’s appointments and re-files client files after processing is complete, maintains client financial files in a professional and organized manner. Adds correspondence received to service files.
- Maintains the general office area, the client waiting room, financial file room, service file room, and copy machine rooms in an orderly and professional manner.
- Maintains confidentiality of confidential and sensitive information.
- Performs job responsibilities in accordance with HCVSC’s policies, procedures and contracts as applicable, and in compliance with Federal, State and local laws and regulations.
- Maintains the highest level of integrity and professionalism in all aspects of job performance.
- Keeps abreast of current trends and practices in the field. Attends and participates in required trainings on topics relevant to the job.
- Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.
- Report known and suspected cases of abuse, fraud, and misrepresentation to appropriate authorities.
- Attend mandatory/optional training programs and workshops to stay informed about evolving best practices in Veteran services and holistic wellness support.
- Activities defined in the above position description do not preclude or exempt the employee from performing other related or non-related duties as may be required to maintain an effectively functioning office.
Salary : $21 - $26
