What are the responsibilities and job description for the Intake Specialist (4740-70) position at Hamilton County, Ohio?
A professional who serves as the first point of contact for clients entering an organization, The main role is to gather, organize, and assess important information to ensure veteran's are properly directed and helped.
- Initial Contact: Greet clients in person, over the phone, or online and create a welcoming, professional first impression.
- Information Gathering: Collect personal and service-related details.
- Data Entry & Documentation: Accurately record information into databases or case management systems.
- Assessment & Screening: Ask structured questions to determine the client’s needs and urgency level.
- Referrals & Scheduling: Direct clients to the appropriate department
Salary : $40,000 - $45,000