What are the responsibilities and job description for the Network Manager position at Hamilton Barnes 🌳?
Lead technical delivery of managed service systems, combining hands-on implementation with process improvement and team coordination.
Deploy and support NMS platforms including Ciena Navigator, Nokia WS-NOC/NFM-P, and internal tools.
Drive proactive lifecycle management through upgrades, patches, and ongoing platform maintenance.
Collaborate with engineering and software teams to enhance network intelligence capabilities.
Translate telemetry data into automated insights to prevent issues and improve network performance.
Responsibilities
- Drive automation, telemetry insights, service optimization
- Lead MSS delivery, upgrades, risk mitigation
- Own customer coordination, escalations, satisfaction
- Manage vendors, budgets, KPIs, growth support
- Mentor team, build culture, drive performance
Required Skills
- 5 years network ops, managed services experience
- 2 years leading technical delivery teams
- Knowledge of DWDM, OTN, NMS platforms
- Proven SLA-driven managed services delivery
- ITIL, change management, vendor escalation experience
- ITIL, PMP, vendor certifications preferred
- Experience across service provider, enterprise networks
- Knowledge of Python, Ansible, automation tools
- Familiar with agile delivery methodologies
If you're interested, please apply with your updated resume.
Salary : $100,000 - $130,000