What are the responsibilities and job description for the Medical Secretary position at Hamburg Regional Gynecology?
Overview
We are small, well-established medical practice dedicated to providing personalized, compassionate care to our patients. Our office is know for its warm, friendly atmosphere where patients are greeted by name and always speak with a real person- not an automated phone system.
Duties
- Manage patient scheduling, appointment confirmations, and calendar coordination using EMR (Electronic Medical Records) system: MEDENT
- Handle patient check-in and check-out processes with excellent phone etiquette and customer service skills
- Review and update medical records, ensuring accuracy and compliance with HIPAA regulations and clinical confidentiality policies
- Facilitate communication between patients, providers, insurance companies, and other healthcare entities via phone communication and electronic messaging systems
Experience
- Proven experience in a medical office setting or healthcare environment with strong clerical support skills
- Familiarity with EMR/EHR (Electronic Health Records) management system: MEDENT
- Knowledge of medical terminology, medical coding (ICD coding), medical billing procedures, and health information management practices
- Experience with clinic operations including front desk duties, appointment scheduling and patient service delivery
- Demonstrated ability to handle sensitive information with discretion while adhering to HIPAA guidelines
- Strong organizational skills with attention to detail in documentation review and administrative tasks
At our office, patients are more than just appointments- they are part of our practice family. We pride ourselves in providing personalized care, answering every phone call with a live person, and building lasting relationships with our patients. Join us in making a difference through dedicated support in a fast-paced healthcare setting! Your enthusiasm for helping others combined with your technical expertise will contribute to a positive patient experience while ensuring operational excellence.
Pay: From $19.00 per hour
Benefits:
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $19