What are the responsibilities and job description for the Care Manager Assistant (Mandarin/Cantonese Speaking - Queens, NY) position at HAMASPIK CHOICE INC?
Job Requisition
The Care Manager Assistant provides face-to-face visits, ongoing support and care coordination to members. Responsibilities include face-to-face visits, communication and follow up with members and reviewing of person centered service plan with member/members family and coordination of covered and non-covered benefits. Fieldwork required.
Essential Responsibilities:
• Conduct multiple types of mandatory face to face visits based on need
• Schedule members due for face-to-face visits
• Meets weekly productivity expectations
• Completes necessary documentation, scripts, activities and follow ups – ensure all items are addressed at time of visit
• Understands and supports company wide goals based on direction
• Participate in weekly team meetings and ongoing training
• Other duties as identified as a necessary part of employee’s role
Specific Knowledge, Skills, and Abilities:
• Able to travel and conduct home visits, vehicle required
• Knowledge of member assessment procedure
• Excellent interpersonal skills – ability to speak effectively with members and employees of the agency
• Demonstrates the ability to effectively communicate information with members of all ages and socioeconomic levels
• Ability to read and interpret documents, understand and execute workflows
Required Education, Experience, and Licenses:
• The Appropriate background and experience in Care Management and/or MLTC services.
• Bilingual preferred (Cantonese/Mandarin).
• Bilingual preferred (Spanish).
Pay $29-$31 per hour
Work Location: On the road
Monday to Friday
Benefits:
- Medical, dental, and vision insurance
- Generous PTO package
- Multiple floating holidays
- 401 (K) with employer contribution
Salary : $29 - $31