Care Manager Assistant (Mandarin/Cantonese Speaking - Manhattan, NY)

Job Requisition

The Care Manager Assistant provides face-to-face visits, ongoing support and care coordination to members. Responsibilities include face-to-face visits, communication and follow up with members and reviewing of person centered service plan with member/members family and coordination of covered and non-covered benefits. This role supports Cantonese and/or Mandarin speaking members, and candidate must be fluent in either or both languages to effectively communicate and coordinate care. Fieldwork required.

Essential Responsibilities:

• Conduct multiple types of mandatory face to face visits based on need
• Schedule members due for face-to-face visits
• Meets weekly productivity expectations
• Completes necessary documentation, scripts, activities and follow ups – ensure all items are addressed at time of visit
• Understands and supports company wide goals based on direction
• Participate in weekly team meetings and ongoing training
• Other duties as identified as a necessary part of employee’s role

Specific Knowledge, Skills, and Abilities:

• Able to travel and conduct home visits, vehicle required
• Knowledge of member assessment procedure
• Excellent interpersonal skills – ability to speak effectively with members and employees of the agency
• Demonstrates the ability to effectively communicate information with members of all ages and socioeconomic levels
• Ability to read and interpret documents, understand and execute workflows

Required Education, Experience, and Licenses:

• The Appropriate background and experience in Care Management and/or MLTC services.
• Bilingual preferred (Cantonese/Mandarin).

• Bilingual preferred (Spanish).

Pay $29-$31 per hour

Work Location: On the road 

Monday to Friday

Benefits:

• Medical, dental, and vision insurance
• Generous PTO package
• Multiple floating holidays
• 401 (K) with employer contribution

Salary : $29 - $31