What are the responsibilities and job description for the Care Management Coordinator (Mandarin/Cantonese Speaking) position at HAMASPIK CHOICE INC?
Essential Responsibilities:
• Tracking preventative care requests. Works with members and CMs to connect members to preventative care providers and schedule appointments.
• Registering members for vaccine appointments with providers, in community and home
• Troubleshooting issues member experience with medical providers and appointments
• Requesting and gathering needed medical documentation
• Assisting with Person Centered Service Plan administrative tasks
• Coordinating member outreach and care management mailings
• Provides administration and department support for care management team. Assists in completing activities related to different projects/initiatives in support of departmental goals.
• Maintains and supports documentation, logs and data entry to monitor activity and/or outcomes in support of departmental goals as needed.
• Performs other duties as assigned.
Specific Knowledge, Skills, and Abilities:
• Proficient in the use of office equipment and the computer; Microsoft Word and Excel.
• Self-directing, good organizational and interpersonal skills.
Required Education, Experience, and Licenses:
• Graduate of high school.
• 1 year satisfactory office experience; experience in Health Care, desired.
• Mandarin/Cantonese (required)