Care Management Coordinator (Bilingual)

• Tracking preventative care requests. Works with members and Care Managers to connect members to preventative care providers and schedule appointments
• Registering members for vaccine appointments in community and home
• Troubleshooting issues member experience with medical providers and appointments
• Coordinating care management mailings
• Provides administration and department support for care management team. Assists in completing activities related to different projects/initiatives in support of departmental goals.
• Maintains and supports documentation, logs and data entry to monitor activity and/or outcomes in support of departmental goals as needed.
• Back-up to the Member Service/Transportation department and offer coverage/assistance as needed.
• Performs other duties as assigned.

Specific Knowledge, Skills, and Abilities:

• Proficient in the use of office equipment and the computer; Microsoft Word and Excel.
• Self-directing, good organizational and interpersonal skills.

Required Education, Experience, and Licenses:

• Graduate of high school.

• 1 year satisfactory office experience; experience in Health Care, desired.

• Bilingual preferred (Spanish, Mandarin, Cantonese, Bengali).