Orthodontic Scheduling Coordinator

Haltom Orthodontics is a premier provider of orthodontic care in New Mexico. Established in 1970 by Dr. Tucker Haltom and led by Dr. Darren Haltom since 2012, our practice has proudly served New Mexico families for over 50 years. We are currently seeking a proactive and detail-oriented Scheduling Coordinator to join our growing team and help deliver an exceptional experience to our patients.

As a Scheduling Coordinator, you will be the first point of contact for many of our patients and play a vital role in ensuring efficient and effective daily operations. This role requires outstanding organizational skills, exceptional communication, and a dedication to providing excellent customer service. You will be responsible for managing appointment scheduling, optimizing the clinical schedule, and maintaining smooth patient flow throughout the day.

Why You’ll Love Working with Us:

· Consistent Hours: Enjoy a full-time 4 day/week schedule, Monday to Thursday, travelling between our 5 office locations in Albuquerque, Los Lunas, and Grants.

· Competitive Pay: Base pay ranges from $16.04-$24/hr, depending on experience.

· Full Benefits Package: Includes medical, dental, and vision insurance, plus generous 401k matching.

· Paid Time Off: Paid holidays and vacation time to support a healthy work-life balance.

· Team Culture: Join a supportive, collaborative team that values respect, communication, and growth.

Key Responsibilities:

· Greet patients warmly and professionally, both in person and over the phone.

· Schedule, confirm, and modify appointments to maintain optimal patient flow and clinic efficiency.

· Monitor and adjust the day’s schedule to accommodate same-day appointments, emergencies, or changes.

· Coordinate with clinical staff to ensure accurate timing for each procedure and reduce wait times.

· Verify patient information, update contact and insurance details, and collect any necessary documentation.

· Handle incoming calls and emails, answering questions and directing patients appropriately.

· Maintain scheduling systems and ensure accurate documentation in patient records.

Qualifications:

· Prior experience in scheduling, front desk, or customer service, preferably in a dental or orthodontic setting.

· Excellent interpersonal and communication skills.

· Strong multitasking and time-management abilities.

Job Type: Full-time

Pay: $16.04 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Pediatrics

Schedule:

• Monday to Friday
• No nights
• No weekends

Work Location: In person

Salary : $16 - $24