What are the responsibilities and job description for the Bulk Dispatch Assistant position at Halron Lubricants?
Halron Lubricants a trusted Lubricant distributor of over 98 years' experience with locations in Green Bay, WI Rapids, Madison and Milwaukee is seeking a highly motivated, detail-oriented and organized Bulk Dispatch Assistant to support our dispatch and logistics operations in Green Bay. Our service area includes Wisconsin, Upper Michigan, Minnesota, Iowa and Illinois.
Our Mission Statement: To deliver exceptional value and quality to our partners by being their distributor of choice, guided by strong family values and dedication to excellence.
This position plays a critical role in ensuring accurate order processing, delivery reconciliation, route coordination, and customer satisfaction. The ideal candidate will thrive in a fast-paced environment, possess strong communication and problem-solving skills, and be able to manage multiple priorities while maintaining accuracy and efficiency.
Here's what we offer:
- Full-Time, Core Hours: 7:00 am -5:00pm, flexible - Monday through Friday, overtime as needed
- Hourly pay based on experience
- Exceptional benefit package
Key Responsibilities
Order Management
- Review customer orders for accuracy prior to processing.
- Verify orders are rechecked before truck loading.
- Help identify and prevent customer order errors.
- Communicate potential inventory shortages and out-of-stock situations proactively.
- Work closely with Purchasing to support inventory control efforts.
Dispatch Support
- Assist with coordinating and scheduling bulk fluid deliveries to maximize route efficiency and customer satisfaction.
- Support the Dispatch Supervisor in managing daily delivery operations.
- Ensure delivery expectations are met regarding paperwork, delivery processes, and quality standards.
- Reconcile delivery documentation daily to ensure accurate customer invoicing.
- Collaborate with inventory management, warehouse, purchasing, and customer service teams to support timely deliveries and inventory accuracy.
- Assist with monitoring driver compliance with DOT, federal, state, and local regulations.
- Help track driver performance and support training initiatives for new and existing drivers.
- Serve as backup to the Dispatch Supervisor when needed.
Customer Support
- Provide backup support to the customer service team regarding delivery information and order status.
- Maintain positive relationships with customers and internal departments.
What We're Looking For:
- Highly organized and dependable.
- Strong sense of urgency and accountability.
- Team-oriented mindset.
- Ability to adapt and prioritize in a fast-paced environment.
- Commitment to providing excellent service and operational excellence.
- Strong computer skills, including Microsoft Office applications.
- Excellent verbal and written communication skills.
- Attention to detail and accuracy.
Apply today and become an important part of our dispatch team, helping ensure customers receive the products they need, when they need them.