What are the responsibilities and job description for the Front Office Receptionist position at HALO No-Kill Rescue?
H.A.L.O. is searching for a friendly face to join our main shelter's Office team!
This is a part-time -- two days a week guaranteed, but looking for someone with a flexible enough schedule to take on additional days as needed.
This is an office position in a fast-paced environment, so the ability to communicate effectively under pressure, multi-task, and work well with our small group of staff is a must. This role serves as the first point of contact between the customer and H.A.L.O., whether they are surrendering a pet, seeking to adopt a new furry friend, or boarding with us, so an enthusiastic and compassionate personality is crucial to ensuring that the customer's encounters with our organization are as positive as possible!
Responsibilities include, but are not limited to:
- Greeting customers and directing/educating them appropriately
- Answering phone, returning voicemails
- Answering general inquiry e-mails
- Informing the public of our programs/services
- Processing adoption applications
- Maintaining a clean/organized lobby and front of shelter area
- Receiving/sorting through item donations
- Accepting payments, handling register transactions
- Cat/Dog nail trims for the public
- Data Entry, filing, general administrative duties
Requirements:
- Reliable transportation to shifts (2 days per week guaranteed, plus filling in as needed)
- Ability to bend, kneel, squat frequently as well as regularly lifting 40lbs
- Computer proficient with the ability to learn programs/processes quickly
- Must possess a positive demeanor, demonstrate strong verbal and written communication skills, and have the ability to work well both as part of a team and independently
Shifts would be 8:45am-5pm (with paid lunch break from 12:30-1:30pm) twice per week (Tuesdays Wednesdays) with the availability to fill in for additional shifts as needed.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No less than 14.5 per week
Work Location: In person
Salary : $15