What are the responsibilities and job description for the Front Desk Receptionist position at Thakkar, Patel, Avalos & Ferretti MD's LLC?
- Education: Individuals require a minimum of a High School Diploma or GED to work as a front desk receptionist
- Customer service skills: They require the ability to provide customer support in a prompt, friendly, and timely manner. They must also be able to follow-up on a case through to resolution
- Stress management skills: Front desk receptionists require the ability to maintain composure in high pressure and fast-paced environment
- Self- starter and team player: They must be able to work both independently as well as in a team oriented environment to accomplish assigned tasks and goals
- Listening and communication skills: They require the ability to actively listen to customers or guests to deduce what their real needs are. They must also possess great oral communication skills to effectively communicate customers’ interest needs and requests to management and appropriate units; as well as written communication skills for filing and documentation
- Professionalism: They must be enthusiastic, respectful, and friendly; with a professional and welcoming presentation, and most importantly, possess a positive attitude
- Phone handling skills: Receptionists require solid phone handling etiquette to respectfully engage with guests and customers; and to promptly and efficiently handle a multi-line telephone system
- Interpersonal skills: It is vital that they possess strong interpersonal skills to relate easily with people of various background and personalities. It is also required to help them establish relationships and build rapport with employees, customers, and guests
- Computer skills: Front desk receptionists should be proficient with Microsoft Office tools and possess strong keyboarding skills to perform their job successfully
- Organizational skills: They must be Well-organized, detail-oriented, and multi-tasking, with the ability to effectively prioritize assignments. It is also important that they can adapt to change easily
- Technical skills: They require basic skills for operating and maintaining office machinery.
Job Type: Full-time
Pay: $12.00 - $14.50 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $12 - $15