What are the responsibilities and job description for the Key Account Manager position at Halo Dream, Inc.?
About Us
Headquartered in New York, New York the Company is a designer, developer, marketer and distributor of juvenile products including swaddles, wearable blankets, bassinets, cribs, crib liners and mattresses. These industry-leading products offer innovations that make safer, longer and healthier sleep easier for parents. More information at https://halosleep.com.
Title: Key Account Manager
Reports to: Vice President, Global Sales
Primary Location: New York Metropolitan Area
Job Summary:
The Key Account Manager will manage accounts for mass, boutique, independent, off-price, marketplace and ecommerce. This role will be responsible for driving strategic growth initiatives and building strong long-term customer relationships. The role is accountable for delivering sales targets, identifying new business opportunities and ensuring seamless execution across touchpoints. The ideal candidate will bring a proactive, data-driven approach to account planning and collaborate cross-functionally to maximize value for both the customer and the organization.
Key Accountabilities
- Lead sales and profitability objectives for assigned accounts through the development of a comprehensive sales and marketing plan.
- Plan and prioritize sales activities and customer contact towards achieving monthly/quarterly/annual sales goals, new product placement and promotional activity.
- Manage and accurately forecast product mix and inventory levels with each customer to maximize inventory turns and minimize non-productive inventory.
- Work closely with buyers, independent sales reps and owners as well as cross-functional partners to meet product assortment goals and overall sales growth goals with each account.
- Monitor and report on market and competitor activities including promotions, pricing, design, and availability.
- Ensure customer needs are met through proactive communication and exceptional service.
Desired Qualifications:
- Bachelor’s degree in business, marketing or merchandising.
- 3-5 years of experience in wholesale & familiarity with ecommerce & marketplace account management (mid-tier, boutique, independent and off-price channels)
- Consumer products sales experience, preferably in the juvenile category across multiple brands.
- Strong people, analytical, and negotiation skills.
- Exceptional tech savviness with Microsoft Office, Excel, PowerPoint, ERP, ecommerce platforms and customer portals
- Ability to work in a fast-paced, growing and highly accountable sales environment.
- Flexibility and discipline to work virtually with a willingness to travel to accounts as required.
- Strong written and verbal communication skills with a variety of audiences.
- Growth mindset and “win together” mentality with cross-functional partners
Halo Dream, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary ranges are based on paying competitively for our size and industry, and are one part of our compensation package, which also includes a comprehensive set of benefits and incentives. The base salary hiring range for this position is $85,000 - $95,000, but the final compensation offer will ultimately be based on the candidate's location, skill level and experience.
Salary : $85,000 - $95,000
