Retail Sales Associate

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40 sales offices across the United States are the reason HALO is #1 in our $25B industry.

We are looking for a Retail Sales Associate who will be responsible for delivering exceptional customer service, assisting customers in finding and purchasing products, and contributing to the overall success of the retail Meta store. This role involves providing product knowledge, maintaining a neat and organized sales floor, and processing transactions accurately. The Retail Sales Associate is knowledgeable about the merchandise offered on site as well as on the e-Store. Being a team player and willing to pitch in at all levels is another key factor of this role. Reliability and punctuality are a must as the Retail Sales Associate and Store Manager handle the store independently and under minimal supervision.

This On-site position is located on the Meta Campus which houses multiple restaurants that employees have complimentary access to with a work schedule of Monday - Friday from 8:00am – 4:30pm PT, no weekends!

Responsibilities

Customer Service:

• Greet customers warmly as they enter the store.
• Assist customers in finding products and provide recommendations based on their needs and preferences enhancing the shopping experience.
• Address customer inquiries and resolve complaints or issues promptly and professionally.

Product Knowledge:

• Develop a comprehensive understanding of the store's product offerings.
• Stay up-to-date on product features, and pricing.
• Provide accurate information about product specifications and usage to customers.

Cash Handling:

• Operate Point-of-Sale (Square) equipment, and handle transactions accurately.
• Manage cash and credit card transactions and balance the register.
• Process payments, returns, and exchanges in accordance with store policies.

Inventory and Merchandising:

• Unpack merchandise, restock, re-fold and organize the storage room.
• Communicate inventory status and stock need to Store Manager.
• Place re-orders for merchandise as stock levels dictate.
• Complete additional tasks as designated by Manager.

Requirements

• High school diploma or equivalent education required.
• 1 years of retail customer-interface experience.
• Previous cashier experience, including handling returns/exchanges.
• Operates well under pressure especially during peak hours.
• Strong interpersonal and communication skills.
• Excellent customer service skills.
• Physical ability to stand for extended periods and lift and carry merchandise.
• Availability for occasional event support at client site, which can be outside of normal working hours.

Nice to have, but not required

• Visual merchandising experience to create effective item displays.
• Point-of-Sale (Square) equipment experience.

Compensation: The estimated hourly range for this position is between $21.00 - $26.17 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

More About HALO:

At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

• Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
• Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
• Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.
• Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.