What are the responsibilities and job description for the Office Manager position at Hall's Culligan Water?
Culligan of Santa Ana is searching for a detail-oriented and customer-focused Office Manager to lead a team of Customer Service Representatives. The ideal candidate for Office Manager will have proven leadership abilities and exceptional process management and communication skills.
The Office Manager is the perfect position for someone that has experience collaborating with field staff in a sales and service environment. Our next Office Manager will have high energy, an outgoing personality and will thrive in a fast-paced work environment.
Why should you work for Hall’s Culligan?
- The Office Manager is a full-time, salaried position with compensation expected to be $70-75k annually
- Base salary with the opportunity to earn monthly bonuses
- Full benefits package, including 401k with company match
- Company paid long term disability and life insurance
- Career advancement opportunities
- Stable and growing, family oriented company
- Use of free Culligan equipment in your home!
Responsibilities:
- Hire, coach, train and develop customer service team
- Reconcile commission sheets and prepare payroll for processing at the corporate office
- Answer questions and assist our very important customers in the office as well as over the telephone
- Data entry to maintain customer records by updating account information the database
- Resolve any escalated product or service related issues; follow up with the customer to ensure optimal customer satisfaction has been achieved
- Maintain financial accounts by taking payments and/or processing customer adjustments when necessary
- Account collection activities (remind customers about past due accounts, work with customer AP departments to bring account into current standing)
- Regulatory reporting procedures (customer and month end reporting, etc...)
- Work closely with our route drivers and field service technicians to achieve optimal customer satisfaction
- Office supply inventory management and control, including tracking inventory levels, placing routine and special orders with vendors and resolving any related discrepancies
- Accounts payable/coding of vendor invoices
Hall's Culligan Water is proud to be an Equal Opportunity Employer. We are dedicated to providing equal employment opportunities to all individuals, regardless of race, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local laws.
INDHCH
Salary : $70,000 - $75,000