What are the responsibilities and job description for the Accounting Office Administrator position at Hall CPA Group LLP?
Tax Office Administrator - An Essential Role Supporting Clients and Our CPA Team
We are a well-established accounting firm seeking a highly organized and professional Tax Office Administrator to serve as the first point of contact for our clients and a key support resource for our internal team.
You will be central to ensuring smooth communication, timely client service, and efficient day-to-day operations within the office - especially during our busiest seasons.
Key Responsibilities:
- Manage incoming calls and client messages, emails, and portal communications
- Greet clients in person and assist with reviewing tax returns at time of pickup
- Respond to client inquiries in a timely and professional manner
- Support CPAs by sending documents, following up on outstanding bills, and assisting with client communications
- Monitor and troubleshoot client portal activity and access issues
- Coordinate calendars and appointments for partners
- Receive and process client payments in-person and over the phone
- Handle incoming and outgoing mail and electronic faxes
- Track and order office supplies as needed
What We’re Looking For:
- Strong communication and interpersonal skills
- Proven ability to stay organized and manage multiple tasks efficiently
- Professionalism and discretion in handling sensitive information
- Comfort with learning and using cloud-based software systems
- Prior experience in an administrative role within a professional services environment (accounting, legal, or financial services preferred)
Why Join Us:
- We’re a collaborative and client-focused team that values professionalism, integrity, and efficiency
- You’ll be a vital part of our office, with real impact on both client experience and internal operations
- We offer a respectful, team-oriented culture with long-term stability
Compensation: $20/hr and up, depending on experience
If you’re detail-oriented, proactive, and looking for a role where you can truly make a difference, we’d love to hear from you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $25
