What are the responsibilities and job description for the Dental front office manager position at Haley Dental?
Company Description
Haley Dental, a dedicated general dental practice providing exceptional dental care. Known for prioritizing patient well-being and maintaining a welcoming environment, Haley Dental is committed to ensuring high-quality oral health services. With a focus on personalized care, the practice strives to build lasting relationships with patients.
Role Description
This is a full-time, on-site position located in Chesapeake, VA, for a Dental Front Office Manager. The role involves overseeing daily administrative operations, including scheduling appointments, managing patient records, and coordinating with dental staff to ensure smooth workflow. The manager will ensure exceptional customer service, address patient inquiries, and maintain an organized and efficient front office. Additional responsibilities may include supervising front office staff, handling billing and insurance processes, and maintaining a high standard of patient satisfaction.
Qualifications
- Strong skills in Dental Office Administration and Front Office management, with experience in scheduling, record-keeping, and organizational tasks
- Expertise in Customer Satisfaction and Customer Service with the ability to address patient needs and resolve concerns effectively
- Excellent Communication skills, both written and verbal, to interact with patients and staff professionally
- Leadership and team management experience is a plus
- Familiarity with dental practices and related software systems is an advantage
- Detail-oriented and highly organized with a focus on maintaining a positive patient experience