Front Desk/Dental Assistant

Job Summary
Join our dynamic dental practice as a Front Desk/Dental Assistant, where you'll be the friendly face and organized coordinator that keeps our clinic running smoothly. In this vital role, you will manage patient interactions, handle administrative duties, and assist with clinical procedures to ensure exceptional patient care. Your energy and attention to detail will help create a welcoming environment for patients in pediatric dentistry and local hospital settings. This paid position offers an exciting opportunity to grow your skills in a fast-paced, supportive team dedicated to oral health excellence.

Responsibilities

• Greet patients warmly and efficiently check them in and out using EMR (Electronic Medical Records) systems such as Eaglesoft or Dentrix.
• Schedule appointments, confirm patient details, and manage appointment flow to maximize clinic productivity.
• Collect patient information, verify insurance coverage, and ensure HIPAA compliance to protect patient privacy.
• Assist with clinical procedures including taking X-rays, vital signs, and medical imaging, while maintaining aseptic technique and infection control standards.
• Support dentists during procedures through chairside assisting, including four-handed dentistry techniques and knowledge of dental terminology.
• Prepare treatment rooms with necessary instruments and materials for procedures like prosthodontics, endodontics, or general dentistry treatments.
• Maintain accurate medical documentation and records, including medical coding and updates on dental and medical history.
• Manage inventory of dental supplies and coordinate with vendors for timely restocking of 3D scanners or other advanced equipment.
• Ensure a clean, organized reception area that adheres to infection control protocols and safety standards.

Requirements

• Prior experience working in a dental clinic environment with familiarity using EMR systems such as Eaglesoft or Dentrix.
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times.
• Ability to perform X-ray procedures accurately while following safety guidelines.
• Strong understanding of dental terminology, anatomy knowledge, and infection control practices.
• Experience with chairside assisting in various dental specialties including pediatric dentistry, prosthodontics, endodontics, or general dentistry.
• Competence in medical documentation, medical records management, and medical coding processes.
• Excellent communication skills as a dental receptionist who can handle patient inquiries professionally.
• Ability to work efficiently in a fast-paced environment with attention to detail in medical imaging and vital signs collection.
• Have a great work ethic. Join us if you're passionate about delivering outstanding patient care while supporting a vibrant team committed to oral health excellence!

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Safety equipment provided

Experience:

• dental: 1 year (Required)

License/Certification:

• x-ray certification (Required)

Ability to Commute:

• Portsmouth, VA 23707 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Salary : $18 - $25