Sales Manager

Haley Chrysler Dodge Jeep Ram is seeking a Sales Manager.   The Automotive Sales Manager drives dealership profitability and customer retention by hiring, training, and motivating sales staff to meet vehicle sales quotas. They set, monitor, and achieve monthly sales, gross profit, and inventory goals while overseeing customer satisfaction (CSI) and managing daily sales operations. 

Key Responsibilities

• Team Leadership: Recruit, train, motivate, and monitor the performance of sales consultants, conducting regular training and sales meetings.
• Sales Strategy & Targets: Develop, implement, and monitor daily sales activities and quotas for both new and used vehicles.
• Customer Experience: Handle customer complaints, escalations, and assist with complex negotiations to ensure high satisfaction.
• Inventory & Profit Management: Review vehicle appraisals, manage inventory levels to meet sales demand, and ensure profitability of the department.
• Compliance & Reporting: Monitor and ensure compliance with all federal, state, and local regulations. Prepare daily and monthly sales, gross, and expense reports.
• CRM Management: Develop and maintain a Prospecting and Sales Control System to maximize customer retention and follow-up. 

Required Skills and Qualifications

• Experience: Requires at least two to five years of successful automotive sales experience, with proven team management skills.
• Leadership & Communication: Strong ability to motivate, lead, and train a team.
• Analytical Ability: Proficient in calculating percentages, interest, commissions, and interpreting market data.
• Technology Proficiency: Experience with dealer management systems (DMS) and CRM platforms. 

Key Performance Indicators (KPIs)

• New/Used vehicle sales volume
• Gross profit per unit
• Customer Satisfaction Index (CSI) scores
• Sales team closing ratios 

What Haley Offers:

• Competitive, above market compensation
• Medical, Dental and Vision benefits
• 401k with company match
• Company paid Basic Life, AD&D and Long-term Disability
• Paid Time Off
• Preferred Vehicle Purchase Programs
• Uniforms provided
• Positive and professional work environment