What are the responsibilities and job description for the Collections Associate position at Hale Trailer?
Hale Trailer Brake & Wheel (Hale) is a multi-location, full-service trailer dealership with an immediate opening for a Collections Associate at its corporate offices in West Berlin, NJ. The ideal candidate is service oriented with experience in collection issues, resolving credit discrepancies and payments. The primary role in this position is collections and negotiations with past-due customers.
Hale is an industry-leading, family-friendly company offering a challenging and fulfilling career opportunity with an attractive work/life balance. We offer a competitive salary, excellent medical, vision & dental benefits, paid vacation, ST and LT disability and paid life insurance and a matching 401k and discretionary profit-sharing plan.
Responsibilities:
- Business to Business Collections
- Responsible for collections and negotiations with past due customers.
- Research payment discrepancies and reconcile accounts as needed.
- Review and make decisions to release or hold accounts based on terms, limits, and the status of customer accounts.
- Process customer credit card / ach payments when needed.
- Reporting as required by Credit Manager.
- Other administrative tasks and projects as assigned.
Requirements:
- Must have at least 3 years’ experience in business-to-business collections.
- Must have excellent communication, negotiation, and problem-solving skills.
- Must be able to work in a team structure, as well as independently.
- Experience with cash application, credit approval, and deduction management preferred.
- Experience in the construction or transportation industry a plus.
- Certificate of Insurance audit experience a plus.
- Must be able to work in a fast paced, dynamic environment and multi-task.
- Must be able to able to work in the office full-time. This is not a hybrid position.
- Must have proficient computer skills in Microsoft Office. Excel experience a plus.
- Must pass a standard pre-employment drug test.
Salary : $21 - $25