What are the responsibilities and job description for the Front Desk Representative position at HairTalk Beauty Salon?
We are currently seeking enthusiastic Front Desk Representatives to elevate our clients experience and deliver on operational excellence.
Tasks:
Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Schedule and confirm appointments
- Maintain work records and logs
- Receive and issue payments
- Answer telephone and relay telephone calls and messages
- Provide customer service
Who You Are:
Exceptional interpersonal skills with a strong customer service orientation and the ability to build rapport with residents and guests.
- Excellent written and verbal communication skills for clear and professional interactions and documentation.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and a high level of comfort with learning new software.
- Proven ability to thrive in a fast-paced environment and manage multiple priorities effectively, both independently and as part of a team.