What are the responsibilities and job description for the Front Desk Receptionist position at Hairlab?
Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team on the weekends. This vital role involves managing front office operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will possess strong office management skills, be highly organized, and demonstrate excellent communication abilities. Bilingual skills are a plus, along with proficiency in various office software and systems. This position offers an opportunity to work in a dynamic environment where attention to detail and multitasking are essential.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and manage calendars using Google Workspace or Microsoft Office tools
- Perform data entry, filing, and maintain accurate records using QuickBooks or other accounting software
- Handle correspondence via email, mail, and other communication channels
- Support office management tasks such as proofreading documents, organizing files, and maintaining supplies
- Assist with bookkeeping tasks including basic invoicing and record keeping
- Provide excellent customer support by addressing inquiries promptly and professionally
- Maintain a clean and organized front desk area to promote a welcoming environment
- Support administrative duties such as typing reports, managing appointments, and supporting personal assistant tasks if needed
Experience
- Prior office experience or clerical experience is preferred
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Excellent phone etiquette and customer service skills essential
- Bilingual abilities are highly desirable to serve diverse client needs
- Proven ability to handle data entry accurately with high attention to detail
- Experience in office management or administrative support roles will be beneficial for success in this position
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $10 - $12