What are the responsibilities and job description for the Temporary Billing & Payments Specialist I position at Hagerty?
Say hello to Hagerty
Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do, and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!
As a Temporary Billing & Payments Specialist, you’ll support day‑to‑day billing and payment operations during a defined contract period. This role ensures timely and accurate processing, reconciliation, and documentation of member payments. The ideal candidate is detail‑oriented, reliable, and comfortable working in a fast‑paced, production‑based environment.
What You’ll Do
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
EEO/AA
US Benefits Overview
Canada Benefits Overview
UK Benefits Overview
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do, and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!
As a Temporary Billing & Payments Specialist, you’ll support day‑to‑day billing and payment operations during a defined contract period. This role ensures timely and accurate processing, reconciliation, and documentation of member payments. The ideal candidate is detail‑oriented, reliable, and comfortable working in a fast‑paced, production‑based environment.
What You’ll Do
- Process incoming and outgoing insurance-related payments, including but not limited to premium payments, member refunds, and agent commissions
- Reconcile daily payments with internal insurance and payment systems, including variance analysis
- Analyze and execute member payment adjustments
- Accurately allocate and apply payments to customer policies in the insurance system
- Identify and escalate payment discrepancies or exceptions
- Maintain up-to-date records and support audit trails
- Experienced in billing, treasury operations, or finance
- Basic understanding of payment types (ACH, wire, checks) and reconciliation practices
- Strong communication skills, both written and verbal
- Strong attention to detail and time management skills
- Insurance industry knowledge is an asset, but not required
- This position will run from March to September 2026.
- This temporary position requires the employee to work onsite in the Traverse City office Monday through Friday, Candidates must be based in the Traverse City area.
- Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
EEO/AA
US Benefits Overview
Canada Benefits Overview
UK Benefits Overview
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!